TERMS OF
SERVICE
COINworks Inc.
Website: https://coinworks.info/
Email: info@coinworks.info
FinCEN Registration Number: 31000168399801
Last updated: December 19, 2023
ACCEPTANCE OF THE TERMS OF SERVICE
Acceptance of the Terms of Service
These Terms of Service (“Terms”) apply to any access to, or use
of, any services made available by COINworks Inc. (“COINworks” “we,” “us,” or “our”) using the website https://coinworks.info/ (the “Site”)
or our mobile applications, and to any other related services provided by
COINworks, including the use of our Bitcoin ATM Kiosks (collectively, the “Services”).
Please
read the Terms of Service carefully before you start to use the Services. By
using the Services or by clicking to accept or agree to the Terms of Service
when this option is made available to you, you accept and agree to be bound and
abide by these Terms and our privacy policy. If you do not agree to these Terms
of Service or the privacy policy, you must not access or use the Services.
Changes
to the Terms of Service
We
may revise and update these Terms of Service from time to time in our sole
discretion. All changes are effective immediately when we post them and apply
to all access to and use of the Services thereafter. However, any changes to
the dispute resolution provisions set out in Governing Law and Jurisdiction
will not apply to any disputes for which the parties have actual notice before
the change is posted by us. If we make changes, we will let you know by
revising the date at the top of the Terms. Your continued use of the Sites
after such posting shall be deemed to constitute acceptance by you of the
changes.
1.
ELIGIBILITY
1.1.
General Requirements
The
Services are intended solely for users who are 18 or older and who satisfy the
criteria described in these Terms. You represent and warrant that you: (a) are
of legal age to form a binding contract; (b) have not previously been suspended
or removed from using our Services; (c) are not identified on any of the Office
of Foreign Assets Control sanctions lists; and (d) have full power and
authority to agree to these Terms.
YOU
HAVE FULL CUSTODY AND CONTROL OVER THE BITCOIN WALLET YOU PROVIDE AND ARE NOT PERFORMING
THE TRANSACTION ON BEHALF OF OR FOR THE BENEFIT OF A THIRD PARTY.
THE
TRANSACTION IS FOR YOUR OWN BENEFIT.
YOU
ACCEPT FULL RESPONSIBILITY FOR THE TRANSACTION AND UNDERSTAND THERE ARE NO
REFUNDS.
1.2.
Restricted Locations
You
may not use the Services if you are located in, or a citizen or resident of any
state, country, territory or other jurisdiction where your use of the Services
would be illegal or otherwise violate any applicable law. You represent and
warrant that you are not a citizen or resident of any such jurisdiction. You
also may not use the Services if you are located in, or a citizen or resident
of, any other jurisdiction where COINworks has determined, at its discretion,
to prohibit use of the Services. COINworks may implement controls to restrict
access to the Services. You will comply with this Section even if COINworks’
methods to prevent use of the Services are not effective or can be bypassed.
2.
DESCRIPTION OF SERVICES
COINworks operates several Bitcoin ATM
Kiosks (“BTM”) where customers can exchange Bitcoin for US dollars. You agree
that COINworks will not be held responsible for any losses arising from using
the Site or Services.
3.
COMPLIANCE
As a Money Service Business (“MSB”) registered with the Financial Crimes
Enforcement Network (“FinCEN”), we
have certain duties to know our clients, keep records of the transactions,
employ an Anti-Money Laundering (“AML”)
Compliance Program, and have a dedicated Compliance Officer to monitor the
transactions. We perform audits and tests of the veracity of our program and
have a zero-tolerance policy when it comes to compliance. If you violate any
portion of our compliance requirements, we reserve the right, at any time and
for any reason, without explanation, to terminate your ability to use our
services.
We collect and record certain information
from our customers. Depending on the size of the transaction and the nature of
our relationship, we collect:
●
Your First and Last Name
●
SMS Phone Verification;
●
A copy of your Driver’s License or
government issued identification card;
●
If required, your Social Security Number
or Taxpayer Identification Number.
We leverage this information to perform
OFAC and other watchlist screening of all customers and we file Currency Transaction
Reports (“CTRs”) if a customer
transacts over $10,000 worth of fiat currency in a rolling 24-hour period.
You authorize us, directly or through
third parties, to make any inquiries we consider necessary to validate your
identity. This may include asking you for further information, requiring you to
provide a taxpayer identification number, requiring you to take steps to
confirm ownership of your email address or financial instruments, ordering a
credit report, or verifying your Information against third party databases or
through other sources. Prior to your use of the Services, you must provide all
information we request. You acknowledge that we will analyze and validate your
identity to determine whether you qualify to perform a transaction (“Verification Process”). Your use of the
Services may be delayed during the Verification Process, and we disclaim
responsibility for any loss, delay or other harm relating to the delay or
denial. If you do not pass the Verification Process, or if you fail to provide
any of the information required to perform a transaction, you may be denied
access to the Services. If you believe your access to the Services has been
wrongly denied, please contact us.
4.
RISK DISCLOSURES; ASSUMPTION OF RISKS, RELEASE OF COINworks
When buying or selling cryptocurrency,
you are voluntarily choosing to engage in a sophisticated and risky financial
transaction. You acknowledge that you are aware of the many risks associated
with using a BTM, including but not limited to, risks of financial loss, legal
risk, or theft.
You hereby irrevocably waive, release and
discharge any and all claims, whether known or unknown to you, against
COINworks, and its affiliates.
COINworks disclaims any and all liability
for the use of our Services. You represent and warrant that you have the
knowledge, experience, understanding, professional advice and information to
make your own evaluation of the merits and risks.
You agree that you have had whatever
opportunity you deem necessary to investigate the COINworks Services, laws,
rules, or regulations that may be applicable and that you are not relying upon
any statement of law or fact made by COINworks relating to the legality of
selling cryptocurrency. The foregoing disclaimers apply to the maximum extent
permitted by law.
5.
PRIVACY POLICY
Please refer to our privacy policy for
information on how COINworks collects, uses, and shares your information.
6.
GENERAL SERVICE TERMS
6.1.
Dispute Resolution
COINworks
reserves the right to resolve issues and disputes at its sole discretion. Users
agree to bear the costs arising from the process of dispute resolution.
6.2.
Accuracy of Information
Users
must provide any information required by any screen displayed within the
Services. You represent and warrant that all information you provide via the
Services is accurate and complete in all respects.
6.3.
Compliance with Law; Taxes
You
are responsible for complying with all applicable laws related to your use of
the Services, including any and all applicable taxes. COINworks is not
responsible for determining whether taxes apply to your use of our services.
6.4.
Unacceptable Use or Conduct
You will not:
●
Violate any law, regulation, contract,
intellectual property or other third-party right, or commit a tort while using
the Services;
●
Use the Services in any manner that could
interfere with, disrupt, negatively affect, or inhibit other users from fully
enjoying the Services, or that could damage, disable, overburden, or impair the
functioning of the Services in any manner;
●
Use any robot, spider, crawler, scraper,
or other automated means or interface not provided by COINworks to access the
Services or to extract data;
●
Use or attempt to use another user’s
account without authorization;
●
Introduce any malware, viruses, or other
harmful material to the site;
●
Develop any third-party applications that
interact with our Site without our prior written consent, or unless otherwise
agreed;
●
Provide false, inaccurate, or misleading
information;
6.5.
Service Fees
COINworks reserves the right to charge
service fees to its users. It is in the discretion of COINworks to adjust the
service fees charged to users using its services. Any tax is additional. Fees
are non-refundable. The fees are typically 20% transaction fee plus $2.00.
7.
ELECTRONIC NOTICES
7.1.
Consent to Electronic Delivery
You
consent to receive electronically all communications, agreements, documents,
receipts, notices, and disclosures (collectively, “Communications”) that
COINworks provides in connection with the Services. You should maintain copies
of electronic Communications by printing a paper copy or saving an electronic
copy. You may also contact COINworks at info@coinworks.info.
7.2.
Withdrawal of Consent
You
may withdraw your consent to receive electronic Communications by sending a
withdrawal notice to our Support Team by filing a support request at info@coinworks.info. If you decline or
withdraw consent to receive electronic Communications, COINworks may suspend or
terminate your use of the Services.
7.3.
Updating Contact Information
It
is your responsibility to keep your email address and/or mobile phone number on
file with COINworks up to date so that COINworks can communicate with you
electronically. If COINworks sends you an electronic Communication but you do
not receive it because your email address or mobile phone number on file is
incorrect, or you are otherwise unable to receive electronic Communications,
COINworks will be deemed to have provided the Communication to you.
8.
PROPRIETARY RIGHTS
8.1.
Ownership of Services
The
Services, Site and all technology, content, data and other materials used,
displayed or provided or received by you in connection with the Services or
Site (“COINworks Materials”)
together with all intellectual property rights in any of the foregoing are, as
between you and COINworks, owned by COINworks.
These
Terms of Service permit you to use the Services for your personal,
non-commercial use only. You must not reproduce, distribute, modify, create
derivative works of, publicly display, publicly perform, republish, download,
store or transmit any of the material appearing on our Services. You must not
access or use for any commercial purposes any part of the Services or any
materials available through the Services.
8.2.
Limitations
You
may use the COINworks Materials solely as authorized by COINworks in connection
with your use of the Services for as long as COINworks permits you to continue
to access the Services. Without limiting the foregoing: you will not (a) modify
or create derivative works of the Site, Services or COINworks Materials, or any
portion thereof, or any data or information received by you in connection
therewith; (b) frame, display or incorporate the Site, Services or COINworks
Materials in any website or any other work of authorship; (c) decompile,
disassemble, reverse engineer or attempt to discover the source code of the
Site, Services or COINworks Materials; or (d) otherwise use the Site, Services
or COINworks Materials for any commercial or noncommercial purpose other than their
intended purposes determined at COINworks’ discretion. “COINworks”, any product
or service names, logos, and other marks used on the Site or COINworks
Materials, or otherwise in connection with the Services, are trademarks owned
by COINworks or its licensors. You may not copy, imitate or use them without
COINworks' prior written consent.
8.3.
Feedback
COINworks
will own any feedback, suggestions, ideas, or other information or materials
that you provide, whether by email, posting through the Services or otherwise
(“Feedback”). You hereby assign to
COINworks all right, title and interest to Feedback together with all
associated intellectual property rights. You will not be entitled to, and
hereby waive any claim for, acknowledgment or compensation based on any
Feedback or any modifications made based on any Feedback.
9.
DISCLAIMER OF WARRANTIES
To the maximum extent permitted under
applicable law, the site, the services, the COINworks materials and any
product, service or other item provided by or on behalf of COINworks are
provided on an “as is” and “as available” basis and COINworks expressly
disclaims, and you waive, any and all other warranties of any kind, whether
express or implied, including, without limitation, implied warranties of
merchantability, fitness for a particular purpose, title or non-infringement or
warranties arising from course of performance, course of dealing or usage in
trade. Without limiting the foregoing, COINworks does not represent or warrant
that the site, the services or COINworks materials are accurate, complete,
reliable, current, error-free, or free of viruses or other harmful components.
You acknowledge that your user data may
become irretrievably lost or corrupted or temporarily unavailable due to a
variety of causes, including software failures, viruses or other harmful
materials, protocol changes by third party providers, internet outages, force
majeure event or other disasters, scheduled or unscheduled maintenance, or
other causes either within or outside our control. You are solely responsible
for backing up and maintaining duplicate copies of any information you store or
transfer through our services.
The disclaimer of implied warranties
contained herein may not apply if and to the extent it is prohibited by applicable
law of the jurisdiction where you reside.
10.
INDEMNIFICATION
You will defend, indemnify, and hold
harmless COINworks, its Affiliates, and their respective shareholders, members,
directors, officers, employees, attorneys, agents, representatives, suppliers
and contractors (collectively, “Indemnified
Parties”) from any claim, demand, lawsuit, action, proceeding,
investigation, liability, damage, loss, cost or expense, including without
limitation reasonable attorneys’ fees, arising out or relating to (a) your use
of, or conduct in connection with, the Services; (b) any User Content you
provide; (c) your violation of these Terms; or (d) your violation of any
applicable law or the rights of any other person or entity. If you are
obligated to indemnify any Indemnified Party, COINworks (or, at COINworks’
discretion, the applicable Indemnified Party) will have the right, in its sole
discretion, to control any action or proceeding and to determine whether
COINworks wishes to settle, and if so, on what terms.
11.
DISCLAIMER OF DAMAGES
In no event will COINworks, its
affiliates and their respective shareholders, members, directors, officers,
employees, attorneys, agents, representatives, suppliers or contractors be
liable for any incidental, indirect, special, punitive, consequential or
similar damages or liabilities whatsoever (including, without limitation,
damages for loss of data, information, revenue, profits or other business or
financial benefit) arising out of or in connection with the site, the services,
the COINworks materials, any performance or non-performance of the services, or
any other product, service or other item provided by or on behalf of COINworks,
whether under contract, statute, strict liability or other theory (including,
for avoidance of doubt, any negligence of COINworks), even if COINworks has
been advised of the possibility of such damages.
12.
LIMITATION OF LIABILITY
In no event will the liability of
COINworks, its affiliates and their respective shareholders, members, directors,
officers, employees, attorneys, agents, representatives, suppliers or
contractors arising out of or in connection with site, the services, the
COINworks materials, advertisements found on the site, any performance or
non-performance of the services, or any other product, service or other item
provided by or on behalf of COINworks, whether under contract, statute, strict
liability or other theory (including, for avoidance of doubt, any negligence of
COINworks) exceed the amount of the fees paid by you to COINworks under this
agreement in the twelve-month period immediately preceding the event giving
rise to the claim for liability.
13.
DISPUTE RESOLUTION; ARBITRATION; WAIVER OF CLASS ACTION
All disputes, controversies or claims
arising out of or relating to these Terms or the Services, will be resolved
through JAMS arbitration in the state of Nevada.
Each of you and COINworks disclaim the
applicability of any and all of the Consumer Rules in your jurisdiction. By
agreeing to these Terms of Service you are agreeing that (1) any rules, laws,
or regulations governing “consumer” arbitrations are inapplicable, (2)
arbitration of any dispute arising out of or relating to your use of the
Services and (3) you specifically waive any right to arbitrate in any other
location, including your hometown.
With respect to disputes subject to
arbitration pursuant to this section 13, both you and COINworks are giving up
the right to litigate (or participate in as a party or class member) those
disputes in court before a judge or jury.
14.
GOVERNING LAW
The interpretation and enforcement of
these Terms, and any dispute related to these Terms or the Services, will be
governed by and construed and enforced in accordance with the laws of Nevada
without regard to conflict of law rules or that would cause the application of
the laws of any other jurisdiction. You agree that COINworks may initiate a
proceeding related to the enforcement or validity of COINworks’ intellectual
property rights in any court having jurisdiction. You waive any objection to
the venue in any such courts.
15.
MISCELLANEOUS
15.1.
Remedies
If
you violate any of these Terms, COINworks may, as it determines reasonably
necessary to remedy or mitigate your violation, and restrict your use of the
Services. COINworks shall in no event be responsible or liable for any damage
incurred by the user as a result of an action taken by COINworks pursuant to
this paragraph. Any right or remedy of COINworks set forth in these Terms is in
addition to, and not in lieu of, any other right or remedy whether described in
these Terms, under statute, at law or in equity.
15.2.
COINworks Affiliates and Contractors
An
“Affiliate” is, with respect to a
legal entity, another legal entity that controls, is under common control with,
or is controlled by the first legal entity. The Site and any Services may be
operated or provided by COINworks, its Affiliates, or their respective
contractors. To the extent that an Affiliate of COINworks, or contractor of
COINworks or an Affiliate of COINworks, is operating or providing any Services,
the Affiliate or contractor’s provision of such Services will be under terms
identical to these Terms substituting the Affiliate or contractor’s name
wherever COINworks’ name occurs in these Terms.
15.3.
Non Waiver
COINworks’
failure or delay in exercising any right, power, or privilege under these Terms
shall not operate as a waiver thereof.
15.4.
Severability
The
invalidity or unenforceability of any of these Terms shall not affect the
validity or enforceability of any other of these Terms, all of which shall
remain in full force and effect.
15.5.
Force Majeure
COINworks
will have no responsibility or liability for any failure or delay in
performance of any Services, or any loss or damage that you may incur, due to
any circumstance or event beyond the control of COINworks, including without
limitation any flood, extraordinary weather conditions, earthquake, or other
act of God, fire, war, insurrection, riot, labor dispute, accident, action of
government, communications, power failure, or equipment or software
malfunction.
15.6
Assignment
You
may not assign or transfer any right to use the Services or any of your rights
or obligations under these Terms without prior written consent from us,
including by operation of law or in connection with any change of control.
COINworks may assign or transfer any or all of its rights or obligations under
these Terms, in whole or in part, without notice or obtaining your consent or
approval.
15.7.
Headings
Headings
of sections are for convenience only and shall not be used to limit or construe
such sections.
15.8.
Statute of Limitations
You
agree that regardless of any statute or law to the contrary, any claim or cause
of action arising out of or related to use of the Sites, or these Terms must be
filed within one (1) year after such claim or cause of action arose or be
forever barred.
15.9.
Entire Agreement
These
Terms constitute the entire agreement between you and COINworks regarding your
use of the Sites, superseding any prior version of these Terms between you and
COINworks with respect to the Sites. You agree that, except as otherwise
expressly provided in these Terms, there shall be no third-party beneficiaries
to these Terms. The section titles in these Terms are for convenience only and
have no legal or contractual effect.
Any
questions, feedback, comments, requests for technical support and other
communications relating to the Services should be directed to info@coinworks.info.